Frequently Asked Questions
Are your electric minibikes easy to operate?
Where do your biker gang rides start and end from?
What if I can’t make it on time?
We ask that everyone arrive 15 minutes prior to departure time. If you arrive late and miss any part of rider training you will not be allowed to ride and no refund will be given. No self-respecting biker gang can hold up a ride because of traffic, Uber problems, sleeping in, forgetting, getting lost, etc. Please plan accordingly.
How long are the biker gang adventures?
Our rides are approximately two hours long, including rider training. Be sure to arrive 15 minutes prior to your departure time.
Can my kid come along on the ride?
We aren’t kidding when we say that we’re a family-friendly biker gang! Our biker gang rides are a blast with kids and we allow a parent to have their child ride as their passenger for FREE! The minimum height for a child to be a passenger is 48” (around 7 years old) and the combined weight of a child passenger and parent must be less than 300lbs. You can read our policies here.
Do I need a license for this?
Nope! These are electric minibikes that have a maximum speed of 20MPH and do not require a license to operate but we do require anyone operating our minibike to be at least 16 years of age.
What do I need to bring?
This a fun and fast moving outdoor activity so you will want to wear comfortable clothes and closed-toe shoes. Bring your smartphone or camera along to capture the fun! Each minibike has some space to carry a jacket or a small bag or purse but please leave larger items at home. We can also hold luggage at our clubhouse during your tour if need be. Helmets and bottled water are provided so no need to bring your own!
Can I bring my dog, cat, snake, bird, or llama?
We love animals and we take their safety seriously. We do not allow animals for any reason on our rides.
What is the weight capacity of your minibike?
The total weight allowed is 300 pounds per vehicle. This also applies to parents riding with their child under the KIDS RIDE FREE policy, and the combined weight of parent and child must be 300lbs or less.
What if the weather is bad?
We are an outdoor activity so sometimes Mother Nature likes to put us to the test. One of our favorite things to do is ride though puddles so we do operate in light rain and provide complimentary ponchos because we won’t let a few sprinkles get in our way and our minibikes can handle it. But if conditions arise that are unsafe to ride in: due to lightning, high winds, heavy rain, sleet, cats and dogs falling from the sky, etc your road captain will be in contact with you to either reschedule or refund, your choice.
What is your reschedule/cancellation/refund policy?
For reservations made directly on YourBikerGang.com you can reschedule your ride up to 24 hours before the scheduled departure time. If you need to cancel, you can do this up to 24 hours before departure time and receive a full refund (for private rides, this is 48 hours). Email us with the booking confirmation and the name the reservation was created under to firstname.lastname@example.org and we will take care of it for you. If your reservation was made through a third party such as TripAdvisor, Get Your Guide, Expedia, Groupon, etc you will need to contact your original point of sale for their policies regarding rescheduling, cancellation, and refunds. You can read our policies here.
Do you offer corporate events or private rides for special occasions?
Absolutely! For groups of 6 or more we reserve Monday through Wednesday for private events, but can accommodate most anything with enough notice. We’ve done events for Dell, Nike, Alamo Drafthouse, Amazon, Google, and more! Send us an email to email@example.com with your group’s size and the date needed and we can see what we can do to make sure your attendees have a blast at your event and on the road with us.
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